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A+ Certification ONE
A+ Certification TWO
Absence Management
Absence Minded: Managing Absenteeism
Access 2000
Access 2003
Access 2007
Access XP
Administering a Microsoft SQL Server 2000 Database (Seminar)
Administering IBM Lotus Domino 6 : Building the Infrastructure (Seminar)
Administering IBM Lotus Domino 6 : Operating Fundamentals (Seminar)
Administering IBM Lotus Domino 6: Managing Servers and Users (Seminar)
Advanced Novell Network Management (Seminar)
Age Awareness
AIX Basics (Seminar)
AIX Jumpstart for UNIX Professionals (Seminar)
AIX System Administration I: Implementation (Seminar)
AIX System Administration II: Problem Determination (Seminar)
AIX System Administration III: Performance Management (Seminar)
AIX TCP/IP Communications(Seminar)
An Inside Job: Meeting Internal Customer Needs
Analysing Information
Applying for Jobs
Appraisal Skills
Assert Yourself: Learning to Be Assertive
Attracting Candidates and Producing Job Advertisements
Audio Transcription Level 1
Audio Transcription Level 2
Avoiding Slips, Trips & Falls
Awards in Food Safety Assessment
Basic Book-keeping
Basic Food Hygiene
Behavioural Interviewing: Taking the Guesswork out of Recruitment
Better Business Letters
Book-keeping Level 2 - A Study Guide
Book-keeping Level 2 Module 1
Briefing Skills
Building Blocks for e-Business
Building e-Business Solutions with Microsoft BizTalk Server 2004 (Seminar)
Building Enterpise Applications with J2EE (Seminar)
Building the Team
Building Web Applications in JAVA (Seminar)
Building XML ? Based Web Applications (Seminar)
Business Analysis using UML (Seminar)
Business Document Production
Business IT
Business IT with HR
Business IT with Marketing & PR
Business IT with Web Design
Business Text Processing - Certificate Level
Business Text Processing - Diploma Level
Business Writing Skills
C++ for C Programmers (Seminar)
C++ for Non C Programmers (Seminar)
Call to Order: Converting Telephone Enquiries into Sales
Can You Spare a Moment? Counselling Skills for Managers
Candidate References and Selection
Cash Accounting for the Small Rural Business
Challenging Behaviour
Cisco - CCNA Certification Complete
Cisco CCNA 640-802
Citrix Core Technologies and Architecture (Seminar)
Citrix MetaFrame 1.8 to MetaFrame XP: Skills Update (Seminar)
Citrix MetaFrame Password Manager: Administration (Seminar)
Citrix MetaFrame Presentation Server 3.0 Skills Update Workshop (Seminar)
Citrix MetaFrame Presentation Server 3.0: Enterprise Edition Administration (Seminar)
Citrix MetaFrame Secure Access Manager:Administration (Seminar)
Citrix MetaFrame XP for Windows Advanced Administration (Seminar)
Citrix MetaFrame XP Presentation Server with Feature Release 3: Administration (Seminar)
Citrix MetaFrame XP Presentation Server, Enterprise Edition, Feature Release 3: Administration (Seminar)
Citrix MetaFrame XP Presentation Server: Deployment and Support (Seminar)
Citrix MetaFrame XP Presentation Server: Design & Integration (Seminar)
Citrix MetaFrame XP: Securing & Deploying Applications over the Web (Seminar)
Citrix Methodology: Successful Implementation of Citrix Solutions (Seminar)
Citrix Securing Application Deployment Over the Internet (Seminar)
Citrix Web Access: Design & Integration (Seminar)
CLP R5 Application Development Fast Track (Seminar)
CLP R5 System Administration Fast Track (Seminar)
Coaching
ColdFusion MX
Communication at Work
Communication Process
Complaints and Quality Management: Quality through Customer Service
CompTIA A+ 2009 Essentials 220-701
CompTIA A+ Depot Technician 220-604
CompTIA A+ IT Technician 220-602
CompTIA A+ Remote Support Technician 220-603
CompTIA Network+ 2009
Computer Keyboard Skills
Computer Keyboard Skills (Online)
Computer Safety
Cost-Benefit Analysis
Create, Manage and Integrate Files
Customer Care
Customizing Microsoft? SharePoint? Products and Technologies 2003 (Seminar)
Data Modelling and Relational Database Design (Seminar)
Dealing with Time-Wasting Situations
Delegation
Demanding Customers: Customer Care Made PERFECT
Deploying and Managing E-Business Solutions using Microsoft BizTalk Server 2004 (Seminar)
Deploying and Managing Microsoft Internet Security and Acceleration Server 2000 (Seminar)
Deploying Lotus Domino Applications (Seminar)
Designing a Microsoft Windows 2000 Directory Services Infrastructure (Seminar)
Designing a Microsoft Windows 2000 Networking Services Infrastructure (Seminar)
Designing a Microsoft Windows Server 2003 Directory Services Infrastructure (Seminar)
Designing a Microsoft? Windows? Server 2003 Active Directory? and Network Infrastructure (Seminar)
Designing a Secure Microsoft Windows 2000 Network (Seminar)
Designing and Building Web Applications using J2EE (Seminar)
Designing Microsoft Exchange 2000 for the Enterprise (Seminar)
Desktop Management with ZENworks for Desktops 4 (Seminar)
Developing IBM Lotus Domino 6 Applications: Foundation Skills (Seminar)
Developing IBM Lotus Domino 6 Applications: Intermediate Skills (Seminar)
Developing Microsoft .NET Applications for Windows (Seminar)
Developing Web Applications Using Microsoft Visual Studio .NET (Seminar)
Developing XML Web Services Using Microsoft ASP.NET (Seminar)
DIPLOMAS - Take a look at one of our IT Professional Diplomas
Dreamweaver 4.0 Advanced
Dreamweaver 4.0 Introduction
Dreamweaver 8
ECDL (version 5)
ECDL Module 1: Security for IT Users (Syllabus 5 - MS 2003)
ECDL Module 1: Security for IT Users (Syllabus 5 - MS 2007)
ECDL Module 2: IT User Fundamentals (Syllabus 5 - MS 2003)
ECDL Module 2: IT User Fundamentals (Syllabus 5 - MS 2007)
ECDL Module 3: Word Processing (Syllabus 5 - MS 2003)
ECDL Module 3: Word Processing (Syllabus 5 - MS 2007)
ECDL Module 4: Spreadsheet Software (Syllabus 5 - MS 2003)
ECDL Module 4: Spreadsheet Software (Syllabus 5 - MS 2007)
ECDL Module 5: Database Software (Syllabus 5 - MS 2003)
ECDL Module 5: Database Software (Syllabus 5 - MS 2007)
ECDL Module 6: Presentation Software (Syllabus 5 - MS 2003)
ECDL Module 6: Presentation Software (Syllabus 5 - MS 2007)
ECDL Module 7: Using Email and The Internet (Syllabus 5 - MS 2003)
ECDL Module 7: Using Email and The Internet (Syllabus 5 - MS 2007)
ECDL Syllabus 5 2003 Skills Suite (bundle of 7 individual modules)
ECDL Syllabus 5 2007 Skills Suite (bundle of 7 individual modules)
Effective Business Communication
Effectiveness and Efficiency
e-Marketing
Enterprise DBA Part 1A: Architecture and Administration (Seminar)
Enterprise DBA Part 1B: Backup & Recovery Workshop (Seminar)
Enterprise DBA Part 2: Performance and Tuning (Seminar)
Enterprise DBA Part 3: Network Administration (Seminar)
ESSENTIAL AWARD (Book-keeping)
Excel 2000
Excel 2003
Excel 2007 Intermediate
Excel 2007 Introductory
Excel 2007 Part 1
Excel 2007 Part 2
Excel XP
Executive PA with Shorthand
Executive PA without Shorthand
Executive Plus with Shorthand
Executive Plus without Shorthand
Ex-Offenders Legislation
Exploring New Features in IBM Lotus Notes Domino 6 Administration (Seminar)
Exploring New Features of IBM Lotus Notes 6 for Release 5 Users (Seminar)
Exploring the New Features of IBM Lotus Domino Designer 6 (Seminar)
Faster Keyboarding Part 1
Faster Keyboarding Part 2
Fastrack2Windows Server 2003: (Part 1) Managing and Maintaining the Windows Server 2003 Environment (Seminar)
Fastrack2Windows Server 2003: (Part 2) Implementing, Managing and Maintaining a Windows 2003 Network Infrastructure (Seminar)
Fastrack2Windows Server 2003: (Part 3) Planning, Maintaining and Securing a Microsoft Windows Server 2003 Network Infrastructure (Seminar)
Fastrack2Windows Server 2003: (Part 4) Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory and Network Infrastructure (Seminar)
Fastrack2Windows Server 2003: (Part 5) Implementing and Supporting Microsoft Windows XP Professional (Seminar)
Fast-Track Microsoft Skills
Final Accounts I
Final Accounts II
Financial Environment
First among Equals: Leading a Team
Flash MX Action Script
Flexible Working
Foundation in Finance
Foundations of Novell Networking: NetWare 6 (Seminar)
Freedom of Information Act
FrontPage 2000
FrontPage 2000
Fundamentals of Networking (Seminar)
Get into … Journalism
Get Into HR
Get Into Marketing
Get Into PR
Giving and Receiving Feedback
Going to a Meeting: Constructive and Effective Participation
GroupWise 6.5 Administration (Seminar)
HACMP System Administration II: Implementation (Seminar)
HACMP System Administration II: Maintenance and Migration (Seminar)
HACMP System Administration III: Problem Determination and Recovery (Seminar)
Harvard ManageMentor
Health & Safety - Law & Practice
Health and Safety
Health and Safety Essentials
Health and Safety Induction
Help Desk Support for Lotus Notes 6 (Seminar)
Help Desk Support for Notes R5 (Seminar)
How am I Doing?: The Perfect Appraisal Interview
I Wasn't Prepared for That: Overcoming the Fear of Making Presentations
I'd Like a Word With You: The Discipline Interview
Identifying Self Development Needs
If Looks Could Kill: Controlling Your Behaviour
Implementing a Lotus Domino Infrastructure (Seminar)
Implementing a Microsoft Windows 2000 Network Infrastructure (Seminar)
Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts (Seminar)
Implementing and Administering Microsoft Windows 2000 Directory Services (Seminar)
Implementing and Managing Microsoft Exchange 2000 (Seminar)
Implementing and Managing Microsoft Exchange Server 2003 (Seminar)
Implementing and Supporting Microsoft Windows XP Professional (Seminar)
Implementing Change
Implementing High Availability on the IBM eServer 1600 Cluster (Seminar)
Implementing Microsoft Operations Manager 2000 (Seminar)
Implementing Microsoft Windows 2000 Professional and Server (Seminar)
Implementing NetScreen Security Gateways (Seminar)
Implementing NetScreen Security Manager (Seminar)
Implementing Replication Using Microsoft SQL Server 2000 (Seminar)
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services (Seminar)
Installing, Configuring, and Administering Microsoft Windows XP Professional (Seminar)
Instructional Design (Series)
Integrating NetScreen into High-Performance Networks (Seminar)
Internet Skills
Intro to Health & Safety at Work
Intro to Managing Health and Safety
Introduction to Cisco Network Device Configuration
Introduction To HTML
Introduction to Office Skills
Introduction to XML and the Microsoft .NET Platform (Seminar)
IT Applications
ITIL Change Management Practitioner (Seminar)
ITIL Essentials (Seminar)
ITIL Exam Preparation (Seminar)
ITIL Foundation (Seminar)
ITIL Overview for Technicians (Seminar)
ITIL Service Delivery (Seminar)
ITIL Service Desk (Seminar)
ITIL Service Level Management (Seminar)
ITIL Service Support (Seminar)
It's Your Choice: Selection Skills
Jamie's kitchen: Fifteen lessons on leadership
Jamie's kitchen: Fifteen lessons on teamwork
Jamie's school dinners: managing and living with change
Java for Programmers (Seminar)
Java XML Programming (Seminar)
JavaScript
JavaScript Programming (Seminar)
Keyboard Skills (KAZ)
Keyboard Speed Development
Leadership
Legal Secretarial
Legal Secretary - Civil Litigation
Legal Secretary - Company Law
Legal Secretary - Criminal Law
Legal Secretary - Wills And Probate
Legalities of Online Business
Lotus Domino Application Architecture (Seminar)
Lotus Domino Application Security and Workflow (Seminar)
Lotus Domino Designer Fundamentals (Seminar)
Mail Merge using Word 2003
Mail Merge using Word 2007
Maintaining a Lotus Domino Infrastructure and Lotus Domino Users (Seminar)
Maintaining a Microsoft Windows Server 2003 Environment (Seminar)
Maintaining Information Systems
Make Or Break 1 - Starting Your Business
Make Or Break 2 - Growing Your Business
Making Time: Priorities, People and Procedures at Work
Manage Own Stress
Managing & Handling Stress at Work
Managing a Microsoft Windows 2000 Network Environment (Seminar)
Managing Microsoft Systems Management Server 2003 (Seminar)
Managing Performance Every Day: Beyond the Appraisal
Managing Stress: Managing your behaviour
Manual PAYE
Marketing
Marketing: Unleashing The Potential of Your Business
Mastering Microsoft Visual Basic 6.0 Development (Seminar)
MCP Managing and Implementing Microsoft Exchange Server 2003
MCP Supporting Windows Server 2003
MCP Windows Server 2003 Active Directory
MCP Windows Server 2003 Network Infrastructure - Implementation and Administration
MCP Windows XP Professional - Installation, Configuration and Administration
MCSE Certification
Medical Audio Transcription
Medical Secretarial
Meetings and Minutes
Meetings, Bloody Meetings: Making Meetings More Productive
Microsoft .NET 2.0 Web Development MCTS 70-528
Microsoft Office Access 2003
Microsoft Office Excel 2003
Microsoft Office Excel 2003 Expert
Microsoft Office Outlook 2003
Microsoft Office Plus
Microsoft Office PowerPoint 2003
Microsoft Office Publisher 2003
Microsoft Office Word 2003
Microsoft Office Word 2003 Expert
Microsoft Solutions Framework Essentials (Seminar)
Microsoft Windows 2000 Network and Operating System Essentials (Seminar)
Minimising Stress
More Bloody Meetings: The People Side of Meetings
Motivation
MSCA Certification with CompTIA electives
Negotiating: Tying the Knot
NetScreen - Configuring Secure Access Products - 4.0 (Seminar)
Network+ Certification
NEW! Essential Book-keeping Award
No Complaints? Complaints and the Customer
Novell GroupWise 5.5 Administration (Seminar)
Novell GroupWise 5.5 Advanced Administration (Seminar)
Novell NetWare 4 to NetWare 6 CNE Upgrade Prerequisite (Seminar)
Novell Network Management: NetWare 6 (Seminar)
Novell Nterprise Linux Services (Seminar)
Numeric Data Entry
Object Essentials (Seminar)
Object-Oriented Analysis and Design using UML (Seminar)
Office 2007 FAST! (Modules 1-3)
Office 2007 FAST! (Modules 4-6)
Office Safety
On the Receiving End: Making Call Centres More Effective
Oracle 10g Database: New Features for Administrators (Seminar)
Oracle 9i Discoverer administration(Seminar)
Oracle Database 10g: 2 Day DBA (Seminar)
Oracle Database 10g: Administration Workshop I (Seminar)
Oracle Database 10g: Administration Workshop II (Seminar)
Oracle9i Designer: First Class (Seminar)
Oracle9i Discover Administration (Seminar)
Oracle9iAS: Discoverer for End Users (Seminar)
Outlook 2000
Outlook 2003
Outlook 2007
Outlook 2007 Intermediate
Outlook 2007 Introductory
Outlook XP
Pass It On: Coaching Skills for Managers
Payroll Level 2
PC Basics
Performance Indicators
Performance Matters: The Importance of Praise
Performance Matters: The Need for Constructive Criticism
Performance Review: Every Appraisee's Dream
Performance Review: Every Manager's Nightmare
Photoshop 6.0 Introduction
Photoshop CS
Pitman 2000 Refresher Course
Pitman 2000 Shorthand For Beginners
Pitman New Era Refresher Course
Pitman Training Accounting Technician
Planning a Domino Infrastructure (Seminar)
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (Seminar)
Planning Change
Planning Work
Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (Seminar)
PowerPoint 2000
PowerPoint 2003
PowerPoint 2007
PowerPoint 2007 Intermediate
PowerPoint 2007 Introductory
PowerPoint XP
Preparing IBM Lotus Domino Release 4 Administrators for IBM Lotus Domino 6
Preparing IBM Lotus Domino Release 4 Developers to Use IBM Lotus Domino 6 Designer (Seminar)
Presentation Skills
Presentations 1: Preparing for the Presentation
Presentations 2 - The Presentation
Preventing Accidents
PRINCE2 Conversion (Seminar)
PRINCE2 for IT Project Management (Seminar)
Prince2 for Practitioners (Seminar)
PRINCE2 Foundation (Seminar)
Problem Solving Skills
Producing Project Reports
Professional Receptionist
Programming a Microsoft SQL Server 2000 Database (Seminar)
Programming in JAVA workshop (Seminar)
Programming the Microsoft .NET Framework (Visual C# .NET) (Seminar)
Programming the Microsoft .NET Framework with Visual Basic.NET (Seminar)
Programming with C# (Seminar)
Programming with Microsoft ADO.NET (Seminar)
Programming with Microsoft Visual Basic .NET (Seminar)
Project 2000
Project Management: Leading a Project Team
Publisher 2003 to 2007
Purchase Ledger
Put It in Writing: The Complete Communicator - The Art of Influence
Querying Microsoft SQL Server 2000 with Transact-SQL (Seminar)
Receptionist
Report Writing: The Art of Writing a Good Report
Resolving Conflict
Risk Assessment
Sage 50 Accounts
Sage Bookkeeping Stage 1
Sage Bookkeeping Stage 2
Sage Instant Accounts
Sage Line 50 Accounts v12
Sage Payroll v10
Sales Ledger
Secretarial
Security
Security+ Certification
Sell It to Me: Essential Skills for All Salespeople
Shorthand Speed Development
Shortlisting Candidates & Interview Techniques
Special Offer - Health and Safety Package - Save over 30%
Special Offer - Make or Break 1 & 2 - Save 33%
Staying Afloat - A Guide To Cash Flow
Steps To Success - Professional Customer Service
Steps To Success - Professional Sales Skills
Straight Talking: The Art of Assertiveness
Stress Management for Employees
Stress Management for Managers
Successful Job Interview
Supervisory Skills
Supporting Individuals
Supporting Users and Troubleshooting Applications on a Microsoft Windows Desktop Operating System Platform (Seminar)
Supporting Users Running the Microsoft Windows XP Operating System (Seminar)
Team Spirit? How to Be an Effective Team Member
Teeline Fast Shorthand
Teeline Refresher Course
Teeline Shorthand For Beginners
Telephone Behaviour: The Rules of Effective Communication
Telephone Techniques
The Apprentice The Series
The Apprentice: Leadership and Management
The Apprentice: Negotiating to Win
The Apprentice: Selling, Pitching and Presenting
The Art of Selling: Sales with Service
The Balance Sheet Barrier: The Basics of Business Finance
The Best of Motives: Informing and Involving
The Dreaded Appraisal: Both Sides of the Appraisal Interview
The Executive PA
The Grapevine: Communicating in a World of Change
The Helping Hand: Coaching Skills for Managers
The Legal Secretary - An Introduction
The Legal Secretary - Conveyancing
The Legal Secretary - Family Law
The Medical Secretary - An Introduction
The Paper Chase: Cutting Back on Paperwork
The Unorganised Manager: Organising Others
The Unorganised Manager: Organising Yourself
Time Management
Time Management
Tivoli Storage Manager Enhancements, Tuning & Troubleshooting (Seminar)
Tivoli Storage Manager Implementation for UNIX (Seminar)
Training
Troubleshooting Microsoft Exchange Server 2003 (Seminar)
typaz
typaz professional
typaz speed
Understanding Accounts
Understanding Customers
Unit 1 - Personal Development
Unit 2 - Communications in the Workplace
Unit 3 - Leadership
Unit 4 - Financial Awareness
Unit 5 - Managing Change
Unit 6 - Managing Activities
Unit 7 - Marketing Management
Unit 8 - Winning Teams
Unit 9 - Decision Making and Taking
UNIX Systems
Updating Support Skills from Microsoft Windows NT 4.0 to Windows 2000 (Seminar)
Updating Systems Administrator Skills from Microsoft Windows 2000 to Windows Server 2003 (Seminar)
Updating Systems Engineer Skills from Microsoft Windows 2000 to Windows Server 2003 (Seminar)
Updating Web Server Skills to Internet Information Services 6.0 (Seminar)
Upgrading to NetWare 6 (Seminar)
Upgrading to NetWare 6.5 (Seminar)
Upgrading Web Development Skills from ASP to Microsoft ASP.NET (Seminar)
Using Information for Decisions
Using JavaScript in Lotus Domino Applications (Seminar)
Using LotusScript in Domino R5 Applications (Seminar)
Valuing Diversity: Equal Opportunities for All
Web Design & Graphics
Web Publishing and Design with HTML 4.01 and XHTML
Who Sold You This, Then? Effective After-Sales Service
Windows 2000 Directory Services - Design, Implementation and Administration
Windows 2000 Network Infrastructure - Design, Implementation and Administration
Windows 2000 Network Management and Administration (Self-Paced)
Windows 2000 Network Security Design
Windows 2000 Operating System and Network Essentials
Windows 2000 Professional and Server Support
Windows Server 2003 Administration MCSA/MCSE 70-290
Windows XP
Windows XP Professional MCSE 70-270
Winning the Contract
Word 2000
Word 2003
Word 2007 Intermediate
Word 2007 Introductory
Word 2007 Part 1
Word 2007 Part 2
Word and Excel Fast!
Word XP
Work and Families Act
Working to a Budget
Working with Assertiveness
Working with J2EE and .NET (Seminar)
Working with Stress
Workshop on JAVA development (Seminar)
Writing Job Descriptions & Person Specifications
Written Communications
XML
You'll Soon Get the Hang of It: The Techniques of One-to-One Training